Dan: Hey, can you call Mr. Smith and tell him we'll be starting tomorrow morning and possibly dropping equipment off this afternoon?
Dan: Did you call Mr. Smith yet?
Me: No, I make those calls at the end of the day, because you always end up changing your mind and then I have to call the customer back and I look like an asshole.
Dan: Well, I'm definitely not changing my mind on this one, and this guy's really needy and he'll start calling me if he doesn't hear anything, so can you call him now?
Me: Yeah, sure.
Me on the phone: Hi Mr. Smith, this is Sarah from [The Terrible Company I Work For]. I'm calling to notify you that we'll be starting work on your project tomorrow morning. You may see some equipment delivered later today. If you have any questions blah blah blah.
Mr. Smith: Hi, you called me yesterday and said you'd be starting work today, but nobody's here.
YOU KNOW. FUN TIMES. GREAT TIMES. THE BONUS ON THIS IS THAT I STRESSED MYSELF THE HELL OUT YESTERDAY BECAUSE DAN TOTALLY SPRUNG THIS JOB ON ME AND IT DIDN'T LOOK LIKE THE PERMITS WOULD CLEAR IN TIME FOR US TO START TODAY? TURNS OUT THEY DIDN'T NEED TO. AMAZING. WONDERFUL. PERFECT.